Catering Questions and Answers
Q: Booking with Three’s?
A: Three’s calendar fills quickly, especially 6 months out from desired event date. We recommend looking over all menus and reading all material to understand the services that we offer. Once a menu has been chosen, we require that you select the menu items and email them to firstname.lastname@example.org. Please include the following:
***Please notify us of any dietary restrictions/allergies ***
Once a proposal has been written, we will require a 50% non-refundable deposit to secure our services and reserve your wedding date. The deposit is non-refundable because we are unable to book other parties on that particular date once secured. Full pre-payment (100%) for the balance must be received fourteen (14) days prior to event date. A final billing covering any outstanding balance resulting from requested changes will be due on the day of the event.
Q: What is normally included in the per person cost?
A: Three’s is a full service catering company. Our prices encompass the following.
Food- Menus prices are determined by the style of menu (plated, buffet, food truck, other). Items are added together to represent a food total per person.
Beverage mixer package (if applicable) – see contract for details.
Bar Package (if applicable) – see contract for details.
Cake service (if applicable) – see contract for details.
Q: What is charged additionally?
A: Service and staff -
- Service staff + Chef fees- $30 per person. Service captain is a mandatory (important to the event service management) & the servers are staffing according to 1 per 15 guest required for plated events; 1 per 20-25 guests for buffet; 1 per 30 guests for food truck.
- Chef fees are provided for every event, minimum of 2 chefs. Extra chef required per every 75 guests over 150 PAX for buffet or 30 extra guests over 75 PAX for plated.
- Chef assistants are provided for every event, minimum of 1 assistant. Additional chef assistant required per every 50 extra guests over 100 PAX for buffet or 25 extra guests over 50 PAX for plated.
- 20 % service fee and tax- Mandatory fees applied to all events
Q: How does the “Bar service” work? What does it cost?
A: Bar service through Three’s is required should you be serving alcohol at your party, as it is Maui County Law, that a licensed company or entity be used to serve the general public. Our standard bar service is a flat rate of $1000 per 100 guests. Each bartender cost $250 and there is 1 bartender needed per 40 guests. This includes the following.
- Front and back bar with linen
- All needed mixers (juices, soda, bottled water and garnishes)
- Cooler and ice for service
- Glassware: We provide (3) styles of glassware in our bar package. Options include: Grand Savoie wine glassware, 12 oz. rocks, champagne, martini, hurricane glass. ***Additional glassware can be ordered for an additional cost ***
- Beverage napkins and straws
- Shopping quantity list coordination
Should your guests count exceed 40 guests, you would be required to purchase a second bartender only at $250. Once your guest count exceeds 100 guests a second flat bar service would be required. This formula allows for smooth and efficient service to all of your guests.
Q: What are the included the mixers with the standard bar package?
A: Three’s bar package includes all of your mixers -- juices, soda, bottled water and garnishes
Includes the following:
Mixers: Club Soda or tonic, Coke, Diet, Sprite, 3 juices (POG, OJ, lemonade, pineapple or cranberry), bottled water
Garnish Fruits: Lemons, Limes, Oranges, Pineapple, Orchids
Q: How do tastings work? Price, items, menus?
A: Three’s is happy to schedule a tasting with you. The price of the tastings are $50pp plus tax. You may select one menu to taste from, “buffet” or “plated.” Please see below for details of each. Items are to be chosen off of these menus. Selected items are to be emailed to email@example.com.
*** All tastings require scheduling 14 days out. Tastings require a credit card to hold reservation
and 72 hour notice to cancel. Should tasting not be canceled in a timely manner $25pp will be charged to card ***
Choice of 4 appetizers
Choice of 2 salads
Choice of 3 entrée proteins
Choice of 2 vegetables
Choice of 3 appetizers
Choice of 2 salads
Choice of 3 entrees
- Choice of 5 items from menu
Q: Can Three’s provide the alcohol?
A: We do NOT supply your alcohol. We recommend purchasing your alcohol from Costco to save you money. Additionally, we include coordination on beverage menu and drink amounts for FREE with purchase of our bar package. The only EXCEPTION to this is for IN HOUSE events, in which case we do NOT allow outside alcohol.
Q: What time will Three’s arrive the day of?
A: The kitchen team and service team will arrive 2 hours early to set up for event.
**Any extra hours required of staff over 8 hrs. will be charged to the client at $25p/hr per staff member including chefs and chef assistants. Three’s arrival time will be determined via “final timeline” and not to arrive earlier than 1:30 pm, unless event closes prior to 8pm (meaning all guests of site)**
Q: Will you set up tables and chairs? What about tear down?
A: The banquet captain will have the service team set up tables and chairs. All tables will be set with required glassware, china and flatware. We will also set up the buffet and all misc. tables. Lastly, should the chairs also be used for the ceremony, Three’s will help set ceremony area as well. This will happen after all else is completed and is not the sole responsibility of the service team. It is best to have the coordinator in charge of this.
Tear down or event “strike” will occur as the event closes. All tables, chairs and rentals will be broken down and stacked neatly for pick up. All left over alcohol or beverages will be loaded in the shuttle or client’s car for later use by bartenders.
Q: Do you provide coffee service?
A: Yes. It includes the following for $3pp:
Self-service coffee station
Freshly ground and brewed Maui Oma organic locally grown coffee
Milk, cream, sugar and sugar substitutes
Disposable cups and stir straws
**Coffee with porcelain mugs, saucers and spoons are available for $5.50pp (total)**
Q: Can Three’s provided wedding cake? What about cake cutting?
A: Three’s does not have the required baking facility to provide wedding cake at this time. However, we are happy to make recommendations to our favorite vendors.
Cake cutting and service costs $3.00pp. As we need to account for the additional china, flatware and labor involved with cutting, serving and washing and packing of the china necessary of the service.
Q: Dietary restrictions? Food allergies?
A: We are used to providing customized meals for your guests that have food allergies, gluten, dairy, soy intolerances etc. Please notify us about customizing you menu.
Q: Kids? Special pricing?
A: We can offer 50% off for children who eat off the main menu. They must be between the ages of 4-12 for this discount. If the buffet/plated menu is not desired, Three’s can provide a children’s menu for $25pp.
Q: Vendor meals?
A: Three’s can provide vendor meals for $30pp.